3 Tips for Effective Technology Engagement
Make Technology Training Actually Stick
Let’s talk about technology training. We’ve all been there—sitting through a session that feels like it’s dragging on forever, only to leave with more questions than answers. It doesn’t have to be that way. When done right, technology training can feel empowering, practical, and dare I say... fun?
Here are three simple but powerful ways to make your training sessions truly effective:
1. Make It Personal
No one wants a one-size-fits-all approach—especially when it comes to learning something new. Take the time to understand what each person on your team really needs from the training. A salesperson doesn’t need to know the nitty-gritty of back-end data systems, and your IT pro probably doesn’t care about the latest marketing dashboard features.
Tailoring the training to fit each role not only keeps things relevant but also shows your team you value their time and want them to succeed.
2. Get Hands-On
Here’s the truth: people don’t learn by watching; they learn by doing. Instead of dumping a bunch of slides on them, give your team real-world scenarios they can dive into. Let them click the buttons, make the mistakes, and figure things out in a safe space. And don’t forget to stick around for questions—it’s in those moments that the magic happens.
Interactive, hands-on learning doesn’t just make training more engaging—it ensures the skills actually stick when it’s time to use them.
3. Stay in Their Corner
Learning doesn’t stop when the session ends. Your team needs to know you’re there for them if they hit a snag. Set up a few go-to resources, like quick-reference guides or short tutorial videos, and make it clear where they can go for help.
Even better? Check in with them a few weeks later to see how things are going. This follow-up shows that you’re invested in their success, not just ticking a box for training.
Final Thoughts
At the heart of it, effective technology training is about more than just teaching skills—it’s about building confidence. When your team feels supported and capable, they’ll be excited to use those tools to do incredible work.
You’ve got this, and I’m here to help if you need a little extra guidance along the way.
– Dana
